One of the strongest predictors of a high-performing manufacturer is the strength of communication skills within that organization. In today’s demanding and diverse workplace, people must have the ability to understand a variety of perspectives in order to share ideas, insights and information across many platforms.

When your workforce understands the principles of effective communication, they will be well positioned to innovate, problem solve, adapt, and grow. Investing in developing this skill, will contribute to an increase in quality, production, collaboration, employee satisfaction and retention. This 3‐hour in‐person or virtual workshop is a solid foundation for your team’s communication strategy.

Explore the role of good communication in the workplace

• Building strong teams
• Improving business processes
• Reaching company and team goals
• Motivating employees
• Solving problems
• Facing challenges
• Being positioned for growth Define effective communication
• Explore the two‐way communication model
• Explore the impact of our mode of communication (e.g. email vs. in‐person) The Business case for diversity and inclusion
• Research supports the benefit of nurturing diversity within teams and companies
• Explore and broaden your definition of diversity (cultural, generational, gender, experiential, etc.) Common Causes of Conflict in the Workplace
• Different communication styles
• Competing interests
• Lack of perspective Managing Conflict
• Explore different styles of managing conflict
• Explore effective strategies conflict management
• Understand perspective

DURATION: One (1) Three-Hour Session

LEARNING ENVIRONMENT: Virtual or In-Person Classroom

SCHEDULE: Virtual Session – June 6, 2024

Training is available in English.